We ship Australia-wide.
All orders are dispatched within 2 business days. However, we endeavour to send them out on the same day, especially with orders placed before 11.30am.
Shipping costs will be calculated at checkout, except for products/promotions where shipping is free. In this case, 'free shipping' will be displayed on the product page.
Order delivery times vary by geographic location and postal volume. Standard delivery time in Australia is 2-10 business days.
Please note: Monceau is not responsible for any delays caused by Australia Post, especially during high volume seasons. However, these are the best delivery estimations available and are quite reliable and quick. Further, items purchased on pre-order are subject to varying shipping times.
Australia Post parcels are generally signature on delivery.
Please note in your order notes if you'd like your parcel to have authority to leave without signature. We will endeavour to pass this along to Australia Post. If the receiver gives the courier authority to deliver without a signature or the receiver gives the courier authority to leave, Monceau is not held liable in the event the parcel goes missing. Further, Monceau will not be able to refund or resend the parcel. We appreciate your understanding.
Contact us at email@example.com for any questions about shipping!
We cannot currently ship internationally.